Last updated: 17/08/2022
These Terms of Use ("Terms") you are reading are a legally binding agreement between Contreli Ltd. ("Contreli", "We" or "Us") and yourself ("You"). By accessing or using any of Contreli's application, services and/or websites (collectively, the "Services") you agree that you have read, understood, accept and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
Contreli reserves the right, in its sole discretion, to revise or modify these Terms at any time, and you agree to be bound by such revisions or modifications. Users are responsible for viewing these Terms periodically. Your continued use of the Services after a change or modification of these Terms has been made will constitute your acceptance of the revised Terms. If you do not agree to the Terms, your only remedy is to discontinue your use of the Services and to cancel any "Account(s)" (as such term is defined below) you have created for use of the Services.
If you violate the Terms, Contreli reserves the right to issue you a warning regarding the violation or to immediately terminate or suspend all or part of the Accounts you have created for using the Services. You agree that Contreli does not need to provide you notice before terminating or suspending your Account(s), but it may provide such notice in its sole discretion.
You agree that Contreli may change any part of the Services, including its content, at any time or discontinue the Services or any part thereof, for any reason, without notice to you and without liability. You declare that by acceptance of these Terms and/or by using the Services you are of legal age to form a binding contract with Contreli or under the strict and continuous supervision of a parent or any other qualified legal guardian, and in any case, at least 13 years of age. You may not use the Services and may not accept these Terms if you are a person barred from receiving the Services under the laws of the country in which you are resident or from which you use the Services.
Contreli provides a technology solution for customer management and improving customer success processes. Contreli shall not assume any responsibility to any content which is published, displayed and/or suggested through the Services, its integrity, accuracy and/or reliability. Contreli cannot guarantee that the Services will always function without disruptions, delay or errors. A number of factors may impact the quality of your communications and use of the Services, and may result in the failure of your communications including, without limitation, your local network, firewall, your internet service provider, the public internet and your power supply. We take no responsibility for any disruption, interruption or delay caused by any failure of or inadequacy in any of these items or any other items over which we have no control.
It is your responsibility to ensure your computer or mobile device meets all the necessary technical specifications to enable you to access and use the Services. Contreli does not provide you with the equipment to access and/or use our Services. You are responsible for all fees charged by third parties related to your access and use of the Services (e. g., charges by Internet service providers or air time charges).
During the process of creating an account in order to access the Services ("Account"), you may be required to select a password (the "Login Information"). The following rules govern the security of your Account and Login Information. For the purposes of these Terms, references to Account and Login Information shall include any account and account information, including user names, passwords or security questions, whether or not created for the purpose of using the Services, that are used to access the Services:
Without derogating from the provisions of Contreli's Privacy Policy, you agree to be presented in the Services with advertisements and promoting materials and periodic e-mails with content recommendations, and further including third party offers which may be designated specifically to you based on your personal information.
Subject to your agreement and compliance with these Terms, Contreli grants you a personal, non-exclusive, non-transferable, revocable, limited scope right to use the Services. Use of the Services shall be solely for your own, private, non-commercial purposes and for no other purpose whatsoever. You hereby acknowledge that your right to use the Services is limited by these Terms, and, if you violate or if, at any point, you do not agree to any of these Terms, your right to use the Services shall immediately terminate, and you shall immediately refrain from using the Services. If the Services or any part thereof is determined to be illegal under the laws of the country in which you are situated, you shall not be granted any right to use the Services, and must refrain from using the Services.
Access to the Service provided under the website is currently free of charge. Contreli may, at its sole discretion, change this policy and begin charging for access to the Service and other features and services, and Contreli may, at its sole discretion, add, remove or change the features and services it offers or the fees (including the amount or the type of fees) Contreli charges at any time. Contreli is not responsible for any charges or expenses you incur resulting from being billed by Contreli in accordance with these Terms (including, inter alia, clearing and other payment services).
Contreli may refuse access to the Services or may terminate your Account without notice for any reason, including, but not limited to, a suspected violation of these Terms, illegal or improper use of your Account, or illegal or improper use of the Services, User Content (as defined below), products, or Contreli's intellectual property as determined by Contreli in its sole discretion. You may lose your user name as a result of Account termination, without responsibility on the part of Contreli for any damage that may result from the foregoing. If you have more than one Account, Contreli may terminate all of your Accounts.
In addition to the foregoing, Contreli may selectively remove, revoke or garnishee benefits associated with your Account. If your Account, or a particular subscription for a Service associated with your Account, is terminated, suspended and/or if any benefits are selectively removed, revoked or garnisheed from your Account, no refund will be granted, no benefits will be credited to you or converted to cash or other forms of reimbursement, and you will have no further access to your Account or benefits associated with your Account or such particular Service.
You acknowledge that Contreli is not required to provide you notice before suspending or terminating your Account or selectively removing, revoking or garnisheeing benefits associated with your Account. In the event that Contreli terminates your Account, you may not participate nor make use of the Services again without Contreli's express consent. Contreli reserves the right to refuse to keep Accounts for, and provide access to the Services or other services to, any individual. You may not allow individuals whose Accounts have been terminated by us to use your Account. If you believe that any action has been taken against your Account in error, please contact us at: info@contreli.com.
You are solely responsible to preserve the originals of any content you provide and/or upload to the Services. Contreli does not guarantee that any content will always be available through the Services. Do not rely upon the Services as a storage space for such content.
You agree that any content published by you through the Services is done so through the use of technology and tools provided by Contreli. You agree that you are publishing such content willingly and you represent that you own such content or have received the necessary authorizations from third parties, that you have all rights to publish said content and that publishing of the content by you complies with all applicable laws. You grant Contreli the right to act as an agent on your behalf as the Services' operator.
Contreli does not claim ownership of any data, text, graphics, photographs, or any other content, and their selection and arrangement, uploaded to the Services by any user ("User Content"). However, by sending and/or creating User Content and/or using the Services you automatically grant Contreli a non-exclusive, royalty-free, perpetual license of all worldwide rights to use, edit, modify, include, incorporate, adapt, record and reproduce such User Content, including, without limitation, all trademarks associated therewith, in any manner whatsoever, in or out of context, in all languages, in all media now known or hereafter created for the purposes set forth in the Services and these Terms, including for the avoidance of doubt commercial, non-commercial and/or promotional use by Contreli associating such User Content with your user information, user name and/or profile picture. Contreli may retain any raw material that you submit, and make internal use of such material including for testing purposes. You may request that Contreli delete and make no further use of such material by contacting us at: info@contreli.com.
Contreli may or may not regulate User Content and provides no representations or guarantees regarding the accuracy, quality, or integrity of any User Content posted via the Services. By using the Services you acknowledge and accept that you may be exposed to material you find offensive or objectionable. You agree that Contreli will not under any circumstances be responsible or liable for any User Content, including, but not limited to, errors in any User Content or any loss or damage incurred by use of the User Content or for any failure to or delay in removing User Content.
Contreli reserves the right (but shall at no time be obligated) to, in its sole discretion, remove, block, edit, move, disable or permanently delete User Content from the Services with or without notice for any reason whatsoever. You hereby agree that, to the maximum extent permitted by applicable law, Contreli shall at no time be responsible or held liable for the removal, modification or blocking of material or User Content that may be considered offensive and shall at no time be obligated to effect such removal other than under applicable law.
The Services may provide communication channels such as forums, communities, or chat areas ("Communication Channels") designed to enable you to communicate with other users of the Services. Contreli is under no obligation to monitor these communication channels but may do so, and reserves the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice for any reason, at its sole discretion. Contreli may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by Contreli, and these communications should not be considered reviewed or approved by Contreli. You will be solely responsible for your activities within the Communication Channels and under no circumstances will Contreli be liable for any activity within the Communication Channels. You agree that all your communications within the Communication Channels are public, and you have no expectation of privacy regarding your use of the Communication Channels. Contreli is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.
You represent and warrant that you have full right and authority to use the Services and to be bound by these Terms. You agree that you will comply fully with these Terms and all applicable domestic and international laws, regulations, statutes, ordinances that govern your use of such Services. Without limiting the foregoing and in recognition of the global nature of the Internet, you agree to comply with all local and international rules regarding online conduct. You also agree to comply with all applicable laws affecting the transmission of content or the privacy of persons.
You undertake that you shall not defraud, or attempt to defraud, Contreli or other users, and that you shall not act in bad faith in your use of the Services. If Contreli determines that you have acted in bad faith and/or in violation of these Terms, or if Contreli determines that your actions fall outside of reasonable community standards, Contreli may, at its sole discretion, terminate your Account and prohibit you from using the Services. You agree that your use of the Services shall be lawful and that you will comply with the usage rules. In furtherance of the foregoing, and as an example and not as a limitation, you agree that you shall not:
Contreli and/or its affiliates retain all rights in the Services' materials (including, but not limited to, applications, software, designs, graphics, texts, information, pictures, video, sound, music, and other files, and their selection and arrangement) (collectively, "Services' Materials"). The entire contents of the Services are protected by applicable copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights. You shall not, nor shall you cause any other party to modify, decompile, disassemble, reverse engineer, copy, transfer, create derivative works from, rent, sub-license, distribute, reproduce framed, republish, scrape, download, display, transmit, post, lease or sell in any form or by any means, in whole or in part, use for any purpose other than for using the Services pursuant to these Terms or otherwise exploit any of the Services' Materials without Contreli's explicit, prior written consent. The foregoing shall not apply to your own User Content that you post through the Services in accordance with these Terms. All other uses of copyrighted or trade mark material, including any derivative use, require explicit, prior written consent from Contreli. Any reproduction or redistribution of materials not in accordance with these Terms is explicitly prohibited and may result in the termination of your Account as well as severe civil and criminal penalties.
Contreli and/or its licensors and affiliates own all right, title, and interest, including copyrights and other intellectual property rights, in and to all the Services' Materials. You hereby acknowledge that you do not acquire any ownership rights by using the Services or by accessing any of the Services' Materials, or rights to any derivative works thereof.
You are not required to provide Contreli with any feedback or suggestions regarding the Services or any of the Services' Materials. However, should you provide Contreli with comments or suggestions for the modification, correction, improvement or enhancement of the Services and/or any of the Services' Materials, then, subject to the terms and conditions of these Terms, you hereby grant Contreli a non-exclusive, irrevocable, worldwide, royalty-free license, including the right to sublicense, to use and disclose such comments and suggestions in any manner Contreli chooses and to display, perform, copy, have copied, make, have made, use, sell, offer to sell, and otherwise dispose of Contreli's and its sublicensees' products and content embodying such comments or suggestions in any manner and via any media Contreli chooses, but without reference to the source of such comments or suggestions.
You agree that your use of the Services shall be at your sole risk. To the fullest extent permitted by law, Contreli, its officers, directors, employees, and agents disclaim all warranties, explicit or implied, in connection with the Services and your use thereof including implied warranties of merchantability, title, fitness for a particular purpose or non-infringement, usefulness, authority, accuracy, completeness, and timeliness. Contreli makes no warranties or representations about the accuracy or completeness of the content of the Services, of the content of any sites linked to the Services, of any "Third Party Materials" (as such term is defined below) and assumes no liability or responsibility for any:
Without derogating from the abovementioned, in no event will Contreli, its directors, officers, agents, contractors, partners, consultants and/or employees, be liable to you or any third person for any special, direct, indirect, incidental, special, punitive, or consequential damages whatsoever including any lost profits or lost data arising from your use of the Services or other materials on, accessed through or downloaded from the Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not Contreli has been advised of the possibility of these damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that Contreli shall not be liable for any user submissions and/or defamatory, offensive and/or illegal conduct by any third party, and that the risk of harm or damage from and/or associated with the foregoing rests entirely with you.
You agree to indemnify and hold Contreli, and each of its directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney's fees, arising out of or in connection with any of the following:
Your correspondence or business dealings with other users through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such other user. You agree that Contreli will not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such other users on the Services.
You may be able to access, review, display or use third party services, resources, content, information or links to other websites or resources ("Third Party Materials") via the Services. You acknowledge sole responsibility for and assume any and all risks arising from your access to, use of or reliance upon any such Third Party Materials, and Contreli disclaims any liability that you may incur arising from your access to, use of or reliance upon such Third Party Materials through the Services. You acknowledge and agree that Contreli: (i) is not responsible for the availability, accuracy, integrity, quality or lawfulness of such Third Party Materials or the products or services on or available from such Third Party Materials; (ii) has no liability to you or any third party for any harm, injuries or losses suffered as a result of your access to or use of such Third Party Materials; and (iii) does not make any promises to remove Third Party Materials from being accessed through the Services. Your ability to access or link to Third Party Materials or third party services does not imply any endorsement by Contreli of Third Party Materials or any such third party services.
These Terms do not authorize you to, and you may not use any Third Party Materials except as expressly permitted by the owners of such Third Party Materials and such owners may have the right to seek damages against you for any unauthorized use of their Third Party Materials.
Without derogating from any of Contreli's rights and remedies under these Terms and/or under law, Contreli will be entitled, at its sole discretion, to immediately discontinue the Services or any part thereof, including the termination of your Account, in the event of any alleged infringement, misappropriation or violation of any rights of any third parties in connection with the Third Party Materials.
You may not use any Third Party Materials for which you have not obtained appropriate approval to use. Contreli cannot grant permission to use third party content.
The Services may contain links to other websites or resources ("Linked Sites"). The Linked Sites are not under the control of Contreli and Contreli is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Contreli is not responsible for webcasting or any other form of transmission received from any Linked Site. The inclusion of any link does not imply endorsement by Contreli of the site or any association with its operators. You acknowledge and agree that Contreli will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Notices to you may be made via the Services and/or e-mail. Contreli may also provide notices of changes to these Terms or other matters by displaying notices or links to notices to you generally on the Services. You agree that all agreements, notices, disclosures and any other communications that Contreli provide as aforementioned satisfy any legal requirement that such communications be in writing. Any and all e-mail notices sent to you will constitute sufficient and effective delivery and notice to you, whether or not you access or review the notice and shall be deemed to have been delivered to you, whether actually received by you or not.
By using or visiting the Services, you agree that the laws of the State of Israel, without regard to principles of conflict of laws and regardless of your location, will govern these Terms and any dispute of any sort that might arise between you and Contreli. Any claim or dispute between you and Contreli that arises in whole or in part from your use of the Services shall be decided exclusively by a court of competent jurisdiction located in Tel-Aviv, Israel, to the exclusion of any other courts, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non-convenient with respect to venue and jurisdiction in the courts of Tel-Aviv, Israel.
Contreli reserves the right to amend these Terms at any time and without notice, and it is your responsibility to review these Terms regularly for any changes. Your use of the Services following any amendment of these Terms will signify your assent to and acceptance of its revised terms. YOU AND CONTRELI AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
For any questions about these Terms or any other issue regarding Contreli or the Services please contact us at: info@contreli.com.